Privacy Policy

Your privacy is important to us. This Privacy Statement explains how URBAN URTH NWVM collects, processes, uses, protects, and shares your personal information as well as your privacy rights under certain privacy laws.

Information We Collect About You

We collect your personal information directly from you through your interactions, use, and experiences with our website, products, and services. We also obtain your information indirectly from our Business Partners and third-party sources. 

How We Use And Share Your Information

We use your personal information to provide you with our products and services, improve our products and services, tailor your customer experience with URBAN URTH NWVM, personalize our products and services and make recommendations to you, advertise and market to you, and to comply with applicable laws. We also use your information to improve the safety and security of our website, products, and services, which includes detecting, preventing investigating, and responding to risks in these areas that could harm you or URBAN URTH NWVM.

We may share your personal information with our affiliated companies and Business Partners to perform work for us, including completing any transaction, providing you with the latest information about our products, services, or offering you our latest promotions.

Our Use Of Cookies And Other Technologies

Dell’s websites, online services, interactive applications, email messages, and advertisements may use cookies and similar technologies to help us tailor your experience, better understand your preferences, tell us which parts of our websites you have visited, facilitate and measure the effectiveness of our interest-based advertisements and web searches. 

Accessing, Delete, Or Update Your Information, And Contact Us

You can exercise your Consumer Privacy Rights in relation to your personal information by sending an email to dr@urbanurth.net .  For more information refer to consumer rights.

If you have a privacy query, issue, concern, or complaint, please contact us at dr@urbanurth.com 

Special Considerations For California Residents

As a California resident, you have certain consumer privacy rights. 

We do not “sell” your personal information as currently defined under the California Consumer Protection Act to any Business Partners.

Changes To This Privacy Statement

We may make changes to this Privacy Statement when necessary to provide greater transparency or in response to:

        •   Feedback from our customers

        •   Changes in our privacy practices, products, or services.

        •   Changes in applicable privacy laws.

If there are material changes to the Privacy Statement, we will revise the “last updated” date at the bottom of the privacy statement.  We encourage you to periodically review this Privacy Statement to learn how Urban Urth l is protecting your information.

The types of information we collect about you depends on your use of our products, services, and the ways that you interact with us.  This may include information about:

• How you use or visit our websites, accounts, or applications.
• How you use our services and products and interact with us.
• Contact, billing, and other information you provide.
• Improve and develop our products and services.
• Personalize our products and services and make recommendations.
• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also obtain information from third-party sources. We protect information obtained from third-parties according to the privacy practices as described in this Privacy Statement.  These third-party sources vary over time and may include:

We use and share your information to:

• Deliver and maintain our products and services.
• Establish and maintain your account.
• Measure credit and payment risk.
• Provide account related services and information.
• Help you with customer service and technical support issues or questions.
• Help us improve and personalize our products and services. 
• Provide you with marketing and promotional communications, and deliver targeted and relevant advertising and relevant offers to you, which includes better predicting content and marketing offers that may interest you.
• Authenticate you
• Manage and protect our networks, services, and customers.
• Meet our legal obligations and doing research.
• Manage fraud

You may have the following consumer privacy rights under applicable state laws, including California privacy laws:

• Right to Know: you may have the right to request information about the personal information we have collected about you and for what purpose.
• Right to Access: you may have the right to request information about how we process your personal information and to obtain a copy of that personal information.
• Right to Deletion: you may have the right to request the deletion of your personal information that we have collected from you.
• Right to Be Free from Discrimination: WE will not discriminate against you for exercising your consumer privacy rights. 

You have choices about how we reach you with marketing offers and about other uses of your information. To update your preferences, you can:

• Click “unsubscribe” in any email marketing communications we send you.

Please be aware that it may take up to 10 business days for your email preferences to take effect.

We use appropriate technical, organizational, and physical data security safeguards to help protect against unauthorized access to, use, or disclosure of information we collect, use, or store. The ways we do this include:

• Using encryption when collecting or transferring sensitive information, such as credit card details.
• Design our data security safeguards to ensure the ongoing security, integrity, availability, and resilience of processing systems and services.
• Limiting access to the information we collect about you.
• As required by law, destroying or de-identifying personal information.

We encourage you to keep any passwords you use confidential and to be careful to avoid “phishing” scams where someone may send you an email that appears to be from Urban Urth asking for your personal information.  We will not request your ID or password through email. 

We understand the importance of taking extra precautions to protect the privacy and safety of children using our products, services, and our websites.  Children under the age of 13 or equivalent minimum age in the relevant jurisdiction, must not share their personal information unless their parent or guardian provided verifiable consent.  If at any time a parent or guardian needs to access or delete data associated with their child’s or guardian’s account, they may contact us through one of the options provided in this Privacy Statement.

We may sometimes provide links to other websites, which if you click on them may collect personal information about you and direct you to those websites. The information practices of those third-party websites linked to our website are covered by the third party's' own privacy statements and we encourage you to read those.

If you would like to exercisey your consumer rights as described in this Privacy Statement,  have a privacy question, concern or complaint, please contact us at r@urbanurth.net .

 Effective Date: October 1, 2020.